Orders can take 2-3 business days to process before shipping. As soon as your package has left our warehouse, you will receive a confirmation by email.
Items can be returned within 14 days of receiving your package. Returns postmarked after 14 days from the reveiving date will not be accepted.
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Frequently Asked Questions
We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 30 days of purchase for items in new condition.
Please contact our customer service (email@example.com), indicating the item(s) you would like to return and the reason.
We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost and the
original shipping fee is non-refundable.
For more information, please check Returns & Exchange page.
Our sizes are a little smaller than standard sizes.
Before placing your order, please make sure to check the size chart on the product page, so you can ensure that you are selecting the size that fits you the best.
The time it takes for your order to ship depends on the items you choose. The delivery time is equal to the processing time plus the shipping time. The processing time varies based on the items you purchase.
For pre-order items, your whole order will not be shipped until the pre-order items are in stock if your order contains pre-order items.
If you have further
questions, please feel free to contact our customer service (firstname.lastname@example.org).
The total shipping cost depends on the destination country that the package ships to.
It is recommended to log in to your account, add the items to your cart, and then view the shipping fee, which will be automatically calculated and displayed.
For more information, Pleasse check Shipping Policy page.
You can enjoy free shipping on orders over $89.
Sure. We provide secure payment processing at all times and offer among the best e-commerce service in the industry.
We will follow up the inventory of our hot items from time to time. For out-of-stock products, you can first add them to your wish list and we will send you an email when the product is available.
If you have an urgent need, please feel free to contact our customer service (email@example.com).