CONTACT US

Policies

Email : service@sdeervip.com

Address:17 Avenue de l'Opéra, 75001 Paris, France

Tel:+33 142442621

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 3-13 business days. Express delivery usually takes around 3-5 business days. See details.

In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Due to the reasons mentioned, logistics may experience some delays.(which is usually 1-2 business days). Please refer to the tracking information for the most accurate delivery date.

If your order hasn't arrived after 15 days, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Full Refund

Returns within 30 days of purchase.

Worldwide shipping

Ship anywhere, rates available at checkout.

support

Email: service@sdeervip.com

Address: 17 Avenue de l'Opéra, 75001 Paris, France

Tel: +33 142442621